Comments on: Should Wandsworth have eBay style feedback? http://jamescousins.com/2009/03/should-wandsworth-have-ebay-style-feedback/ Politician-lite, Dad, wannabe geek Tue, 07 Sep 2010 15:25:39 +0000 hourly 1 By: TH http://jamescousins.com/2009/03/should-wandsworth-have-ebay-style-feedback/comment-page-1/#comment-234 TH Sun, 15 Mar 2009 19:59:26 +0000 http://jamescousins.com/?p=790#comment-234 If Wandsworth genuinely strive towards improving services, then an online forum where issues could be openly discussed could only help towards achieving that goal. Not just complaints, but positive suggestions and ideas on how to improve things. It's likely that many issues don't get an airing simply because there isn't an appropriate medium via which to air them - so much communication these days is online, as you are obviously aware. Whilst I agree that the council's overall performance is generally good, I have personally had experience of appalling maladministration by two members of the Housing Department. Here's my blog which contains a detailed and ongoing account of my dealings with them. http://incompetencetoday.blogspot.com/ If Wandsworth genuinely strive towards improving services, then an online forum where issues could be openly discussed could only help towards achieving that goal. Not just complaints, but positive suggestions and ideas on how to improve things. It’s likely that many issues don’t get an airing simply because there isn’t an appropriate medium via which to air them – so much communication these days is online, as you are obviously aware.

Whilst I agree that the council’s overall performance is generally good, I have personally had experience of appalling maladministration by two members of the Housing Department. Here’s my blog which contains a detailed and ongoing account of my dealings with them.

http://incompetencetoday.blogspot.com/

]]> By: Let them write columns « Policy and Performance http://jamescousins.com/2009/03/should-wandsworth-have-ebay-style-feedback/comment-page-1/#comment-204 Let them write columns « Policy and Performance Wed, 11 Mar 2009 11:09:35 +0000 http://jamescousins.com/?p=790#comment-204 [...] James Cousins blogs on the Working Together paper from a local perspective. Possibly related posts: (automatically generated)Trust and the Citizen [...] [...] James Cousins blogs on the Working Together paper from a local perspective. Possibly related posts: (automatically generated)Trust and the Citizen [...]

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