I am afraid I cannot allow that comment to go without response.
As I have stated repeatedly, our correspondence goes back to 2000 – the first letter I have seen dates to June 2000. I personally wrote to the PFRA in 2006 shortly after taking my current post within the council because officers had been unable to reach a solution and felt it needed escalating – on that occasion it went nowhere. It may be that your office has lost or misfiled the correspondence, which I understand happens, but your claim that we have not contacted you for seven years is simply not true. It does you no credit to repeat so often.
I respect your opinion that this is a problem with just one council. Unfortunately the evidence of a number of radio shows, national newspaper articles and online discussions recently shows that chugging is seen as a problem everywhere. You should, perhaps, concentrate your efforts on that rather than just this blog.